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Have a question, found an issue, or need help restoring Pro? Send us a message and include your app version and device type if possible.
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Learn how to export a backup, restore reports, or delete locally stored inspection information.
Data and deletion guide ↗Quick answers.
How many properties and reports can I create for free?
The free tier includes one saved property and three newly finalized reports. Existing reports can still be viewed, edited, and shared after reaching the limit. Lifetime Pro unlocks unlimited properties and reports through a one-time purchase.
How do I restore my Lifetime Pro purchase?
Open the Pro upgrade area in Home Watch Report Pro and select Restore Purchases. Use the original Apple or Google account associated with the purchase. If the purchase still cannot be restored, email us at info@ck-digital.com with the app version and platform (please do not send passwords).
Does the App require an internet connection?
Core local reporting functions are designed to work with locally stored information. Purchase verification, purchase restoration, app downloads, and using third-party sharing services can require internet access.
Where are my reports and photos saved?
Inspection records and report photos are stored in the App’s local device storage. They are not automatically synchronized to a CK Digital account. Use the app’s Data & Backup screen to export a backup and store it securely.
Can I move my records to another phone?
Use Data & Backup → Export Full Backup, securely transfer the exported file, and choose Restore from Backup on the new device. Verify the property history and photographs afterward. An exported backup may contain private client and property information.
How do I delete a property or report?
Open a property’s history to archive, restore, or permanently delete the property and its reports. Individual finalized reports can also be deleted. For a complete local reset, use Data & Backup → Erase All Local Data. See the deletion guide.
Is Home Watch Report Pro a certified home inspection service?
No. The App is a documentation tool for visual Home Watch visits. It does not certify property conditions, replace a licensed inspection, or guarantee that all conditions have been discovered.
Where can I read the privacy policy and terms?
See our App Privacy Policy and App Terms of Use. These explain how local records and optional purchases are handled.